Terms of service

Terms of Service

1. About These Terms

These Terms of Service (“Terms”) govern your use of loomoreonline.com (the “Website”) and your purchase of products through it. By placing an order, you agree to these Terms.

2. Who We Are

The Website is operated by TRIBRIDGE INTERNATIONAL LTD, a private limited company incorporated in England and Wales (company number 16808690), whose registered office is 128 City Road, London, EC1V 2NX, United Kingdom. “LOOMORE” is a trading name of TRIBRIDGE INTERNATIONAL LTD.

3. Orders

An order is an offer to purchase. A contract is formed when we send you an order confirmation email. We reserve the right to decline or cancel an order, for example if a product is out of stock, if an error appears in pricing, or if we suspect fraud.

4. Pricing and Payment

All prices are displayed in British Pounds (GBP) and include applicable taxes. All orders are shipped on a Delivery Duty Paid (DDP) basis — no additional duties or fees are charged upon delivery. We accept the payment methods shown at checkout.

5. Delivery

Delivery times and regions are set out in our Shipping Policy. Estimated delivery times are not guaranteed and exclude customs clearance delays.

6. Returns and Cancellations

Our return and refund terms are set out in our Refund and Return Policy. Nothing in these Terms affects your statutory rights as a consumer.

7. Product Information

We take care to describe and photograph our products accurately. As silk is a natural material, slight variations in colour and texture may occur and are not defects. Colours may also appear slightly different on different screens.

8. Intellectual Property

All content on the Website — including text, imagery, logos, design and branding — is the property of TRIBRIDGE INTERNATIONAL LTD and may not be copied, reproduced or used without our written permission.

9. Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded. Subject to this, our liability for any loss arising from your use of the Website or purchase of products is limited to the value of the relevant order.

10. Governing Law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

11. Changes

We may update these Terms from time to time. The version in force is the one published on this page at the time you place your order.

12. Contact

Questions about these Terms: hello@loomoreonline.com